突发重大疫情网络舆论的生成逻辑､演进特征与治理机制

新形势下突发重大疫情网络舆论不仅给疫情防控带来了严峻挑战，而且给维护国家意识形态安全带来了较大压力。厘清网络舆论的生成逻辑，把握网络舆论发展的演进特征，对做好网络舆论引导与谣言治理意义重大。在现代网络社会，随着交往实践的普遍进行，从现实逻辑、实践逻辑与理论逻辑来看，突发重大疫情网络舆论的生成，是网络议题、网络交往和网络传播相互作用的结果。受网络社会交往实践主体、客体、环体和介体等多种因素影响，突发重大疫情网络舆论又呈现为非线性的发展演进趋势，极易引发“蝴蝶效应”造成舆论秩序失范，甚至导致“塔西佗陷阱”的舆论信任危机，给疫情防控带来复杂变数。必须建立健全网络舆论治理机制，有效管控舆情，提高疫情防控治理水平。     

Using Lean Six Sigma to improve mobile order fulfilment process in a telecom service sector

This study proposes and follows a specific and systematic framework for implementing Lean Six Sigma (LSS) methodology in a telecom company in order to improve customer satisfaction by minimizing the company’s response time to customer requirements. The goal of this study was achieved by utilizing several LSS tools under five phases of the DMAIC methodology. Unlike previous studies in the telecom sector that used only qualitative method, in this study, both qualitative and quantitative methods were utilized to draw meaningful conclusions. As a result of the implementation of the LSS methodology, the average order fulfilment lead time for sales orders (SO) and value-added service (VAS) orders was reduced from 10.3 to 5.9 days and from 1.5 to 0.5 days, respectively. The reduction in lead time resulted in an increase in the sigma level for SO and VAS orders from 0.44 to 1.26 and from 0.73 to 2.66, respectively. These improvements were expected to lead to a financial benefit in savings of over $600,000 per year in operational costs, enhancements to customer experience and an increase in revenue generating opportunities. Moreover, this article enriches the existing literature on the application of LSS concept in the service industry, and helps the company to speed up the response to customer requirements.     

电子商务平台吸附能力的影响机制研究———平台柔性和控制机制的交互效应

平台型电子商务已经成为未来经济发展的主要推动力,如何构建并应用这种平台商务模式已经成为企业管理者普遍关心的问题.然而现有文献对电子商务平台的研究还比较少,主要基于平台主体的案例研究,缺乏从平台商家角度对如何形成电子商务平台的吸附力并激发网络效应的实证检验.基于模块系统理论和控制机制的相关文献,提出了平台柔性、平台控制、以及二者交互作用对平台吸附能力的影响模型.通过对185家平台参与企业的实证研究,研究结果显示平台柔性、正式控制、和关系控制均显著影响电子商务平台吸附能力;另外,平台柔性和正式控制对电子商务平台吸附能力的形成存在替代效应,平台柔性和关系控制对电子商务平台吸附能力的形成存在互补效应,正式控制和关系控制对电子商务平台吸附能力也存在互补效应.研究发现,对于模块系统理论和控制机制的应用情景进行了扩展和延伸,也为电子商务平台的管理者提供了有益的建议.     

Homing blogs as ambivalent spaces for feminine agency

This article discusses a form of lifestyle blogging where women blog about their homes and everyday lives. In these homing blogs, self-representations are characteristically spatially demarcated within the private sphere of the home. As these repeated representations of women in their homes take place in the public space of the internet, homing blogs work towards naturalizing the home as a women’s sphere. Written and commented on mostly by other women, homing blogs represent a feminine form of self-expression and communication that functions as a discursive expression of ongoing social, economic, and cultural changes in affluent Western societies. In this article, Finnish versions of these homing blogs are analysed in the cultural and political context of contemporary Finland, and discussed as a form of intimate publics that reverses the gender politics of other historical, semi-public spaces for the exercise of women’s agency, such as the salon.     

从“以人为本”到政府“公信”--新世纪初政府公信力构建的进路评析

政府公信力是政府凭籍自身信用赢得公众信任的能力，十六大以来，党在施政理念上强调"以人为本"，在执政行为上关注"民生"；在绩效上彰显公平正义，施政方略渗透着人文关怀因素，政府公信力得到了有效提升。但由于腐败现象没有得到有效控制，党风廉政与制度化建设相对滞后，政府公信力也受到了冲击。在新一代领导集体治国理政中，"改革"成为新的常态，防腐败斗争与党风廉政建设取得了伟大成就，政府公信力的重振业已开启。     

数据驱动下收货方质量偏好与电商配送服务质量优化

针对"互联网+大数据"优化电商配送服务质量问题，明确不同收货方的质量需求稳定性，引导电商根据收货方不同质量敏感性提供相对精准服务，提升配送服务质量。模拟投票结果的形成过程聚类得到收货方对服务质量偏好的记忆性特征：（1）"无记忆"型收货方；（2）"记忆"型收货方；（3）"不确定"型收货方；（4）收货方总体。进一步推导不同规划类型求解空间，设计得到"无记忆"型收货方动态规划精确求解方法，及其他三种类型近似求解粒子群算法。研究过程中，配送资源质量感知度被嵌入到模型约束；"无记忆"型收货方的质量需求规划问题转化为零库存策略最优解问题，进而证明存在精确解；"记忆"型收货方呈现出对质量感知的累积；"不确定"型收货方模型通过赋值即可得总体收货方表达式。结果表明：数据驱动研究框架借助大数据资源，使得电商更易通过收货方的质量偏好设计更加匹配的配送方案；不确定服务需求得到有效满足，投入成本的利用率更高；通过特征分类的方式，尽可能地抽取能够精确最优化的部分，缩小NP范围，提高整体求解的精确度。     

Employers' perspectives on benefit conditionality in the UK and Denmark

This article examines the under-explored demand-side of active labour market policies (ALMPs). Based on interview data from a comparative study of the UK and Denmark, the paper analyses employers' perspectives and experiences of ALMPs. In both countries, employers were favourably disposed towards employing unemployed jobseekers but held negative views on conditionality. First, benefit conditionality led to employers receiving large numbers of unsuitable and unfiltered job applications, with associated negative resource impacts. Second, employers perceived this as a product of ‘box ticking' and compliance targets. Finally, employers criticised policy and media rhetoric for focusing solely on the supply-side and for problematizing unemployed candidates. The paper argues that these crucial, but neglected, employer perspectives demonstrate that the current benefit conditionality regime in the UK risks irrevocably ‘tarnishing' candidates, which undermines, rather than enhances, their chances of securing employment through ALMPs. This unique dataset provides further evidence that the current direction of policy requires urgent and radical re-thinking.     

Another Issue Comes Out: Gay Rights Policy Voting in Recent U.S. Presidential Elections

Drawing from the theory of policy voting, this study examines the impact of opinions about gay rights on voting for presidential candidates. Qualitative analysis of the major party platforms and candidate campaign rhetoric from the six presidential elections held between 1988 and 2008 indicates that Democratic and Republican presidential candidates began openly expressing opposing positions on gay rights issues in 1992. Quantitative analysis of public opinion shows that, starting in 1992 and continuing through 2008, gay rights issues became more salient to the public, and opinions about gay rights began to exert a significant effect on vote choice. The study concludes with a discussion of the partisan forces that shaped the electoral significance of gay rights issues during the period from 1988 to 2008 and speculation about the role of gay rights issues in shaping future partisan electoral strategy.     

平台竞争、排他性协议与竞争瓶颈

在很多双边市场中，经常出现平台一边的用户与平台之间产生利益纠纷的现象，例如顺丰速运与菜鸟网络之间的纠纷等，本文从理论模型的角度研究了这种经济现象。文章通过将双边市场的用户分为视平台有差异和无差异两种类型，研究了平台如何掠夺视平台无差异的用户所有剩余的问题。研究发现，平台厂商有与视平台无差异的用户签订排他性协议的激励；无论签订排他性协议与否，这类用户都将被掠夺所有剩余，产生了所谓的"竞争瓶颈"；排他性协议带来的福利效应并不明确，当平台的边际成本和交叉外部性参数较大时，排他性协议的签订能够提升社会总福利。     

不同冷链服务模式下生鲜农产品供应链决策

基于单物流服务商、单供应商和单零售商构成的生鲜农产品供应链，构建3种冷链服务模式：承诺模式、提前要求模式与延后要求模式，探讨不同冷链服务模式对定价与冷链服务水平、企业绩效的影响。研究发现：某种冷链服务模式是否有利于消减数量与质量损耗依赖于产品易腐性、冷链服务成本及其分担比例。供应链成员无法在承诺模式与提前要求模式下形成统一的模式偏好。当物流服务商承担的冷链服务成本比例较低时，相比于提前要求模式，供应商偏好承诺模式，否则，偏好提前要求模式。承诺模式比提前要求模式更有利于物流服务商，然而对于零售商，结果正好相反。数值实验表明，虽然供应链成员无法对冷链服务模式形成整体的一致性偏好，但仍可实现局部的一致性偏好。